If you receive Error 3222, the probable culprit is a slow network or overworked computer. Try these solutions:
- Cancel or pause any downloads.
- Try another channel or recording.
- Try another browser.
- Restart your computer and only launch Philo Edu.
- Wait 10 minutes.
If the error persists, please get in touch by submitting a support request. The following information is helpful for troubleshooting:
When you received the error
What channels and/or recordings are affected
Which browsers and devices you've tried
If nearby users experience the same error