Your school has a subscription with the content provider that specifies requirements for students in order to be given access to Philo Edu. The requirements are as follows:
You must be currently living in approved on-campus housing.
You must be enrolled in classes for the current semester.
When a semester ends (ie: spring), so does your access. If you are registered, for classes and on-campus housing, for the summer and/or fall semester your access will be granted once those semesters begin.
If you moved in recently, please note that it can take 24-48 hours for your school to update your account, especially at the beginning of the semester.
If you meet the requirements but are unable to access the service, submit a support request with the following information:
Your full name
Your university or college username/ID
Your on-campus address (residence hall and room number)
If you are able to log in but can't see the full lineup of channels, review the requirements for access.