Your school has a subscription with the content provider that specifies requirements for students in order to be given access to Philo. The requirements are usually as follows:
You must be currently living in on-campus housing.
You must be currently enrolled in classes.
If you moved in recently, please note that it can take a day or two for the school to update your account, especially at the beginning of the semester.
If you meet the requirements but are unable to access the service, submit a support request with the following information:
Your full name
Your university or college username
Your on-campus address (dorm/building and room number)
If you are able to log in but can't see the full lineup of channels, review the requirements for access.