Chrome says, "Something Broke!"

If you are receiving the error message "Something Broke!" in Chrome, try the following solutions:

  • Type chrome://help/ into the address bar and press Enter. Ensure that Chrome is up-to-date and Relaunch if necessary. 
  • Restart your computer.
  • Try an Incognito Window (File > New Incognito Window) - does video play? If so, your browser may be using an incompatible extension

If the issue persists, please submit a support request for further assistance.

Have more questions? Submit a request