In order to keep you logged in, Philo stores some information about your account on your computer in the form of a cookie. If you have trouble logging in to your account, consider checking that cookies are enabled on your computer. Below are browser-specific instructions:
Chrome
- Select the Chrome menu icon
in the top, right corner - Select Settings
- Select Show advanced settings...
- Under Privacy, select Content settings...
- Under Cookies, select Allow local data to be set (recommended)
- Ensure that "Block third-party cookies and site data" is not checked
- Select Done
Safari
- From the Safari menu, select Preferences
- Select Privacy
- Under "Cookies and website data," select Allow from websites I visit
Firefox
- From the Firefox menu, select Preferences...
- Select Privacy
- Under History, select Firefox will: Remember history
Internet Explorer
- In Internet Explorer, select the gear icon
in the top, right corner - Select Internet options
- Select Privacy
- Under Settings, select Advanced
- Select Accept for "First-party Cookies" and "Third-party Cookies"
- Select OK