If you experience difficulty watching Philo Edu on your Roku, oftentimes the following suggestions resolve the issue:
- Uninstall/reinstall the Philo Edu app.
- Perform a system update (Roku home screen > Settings > System > System Update > Check Now).
- Restart the Roku. There is no power button on Rokus, so the simplest way to restart one is by unplugging it and then plugging it back in.
If that doesn't do the trick, please submit a support request explaining the issue you're experiencing.