To use a different Philo Edu account on a Roku, the Roku must first be deregistered from the old account. Instructions for deregistering a Roku from your Philo Edu account are below:
- On your computer, log in to watch.philo.com.
- Click the Roku Registration link at the bottom of the page.
- Under Devices, locate the Roku by its serial number.
- Select Delete.
If you are receiving the following error message: "This Roku's serial number is already registered," submit a support request including the Roku's serial number for assistance.