How to deregister a Roku

To use a different Philo account on a Roku, the Roku must first be deregistered from the old account. Instructions for deregistering a Roku from your Philo account are below:

  1. On your computer, log in to watch.philo.com.
  2. Click the Roku Registration link at the bottom of the page.
  3. Under Devices, locate the Roku by its serial number.
  4. Select Delete.

If you are trying to activate a Roku that was previously registered to someone else's account, submit a support request including the Roku's serial number for assistance. 

Have more questions? Submit a request