How to deregister a Roku

To use a different Philo Edu account on a Roku, the Roku must first be deregistered from the old account. Instructions for deregistering a Roku from your Philo Edu account are below:

  1. On your computer, log in to
  2. Click the Roku Registration link at the bottom of the page.
  3. Under Devices, locate the Roku by its serial number.
  4. Select Delete.

If you are receiving the following error message: "This Roku's serial number is already registered," submit a support request including the Roku's serial number for assistance. 


Have more questions? Submit a request