Why am I not able to access HBO GO?

We're aware that some users are getting an "unsupported location" error when trying to sign in to HBO GO on a gaming console or streaming device (such as Roku or Apple TV).

We are actively working with HBO to fix this issue. In addition to reaching out to us, please be sure to reach out and submit a support ticket to HBO directly via itsh.bo/GO-support or reach out to @HBOGOhelp on Twitter.

In the meantime, you can stream HBO GO on your laptop at HBOGO.com and check back here for updates.



Have more questions? Submit a request