How to assign a name to your Roku

Roku recently released an update that eliminated the ability to locate Rokus by their serial numbers. The easiest and most convenient way to locate your Roku is to assign it a name. Below are step-by-step instructions on how to assign your Roku a name:

  1. Login to 
  2. Navigate to and scroll down to the device list.
  3. Add or change the device name to something that makes sense to you. If your Roku is in your bedroom you may want to name it something like "[your name]-bedroom." The name needs to be human readable so if you're ever having issues and need to submit a support request, we will be able to locate it with ease. Once you've given your Roku a name select "Update."
  4. Go to the device; exit and relaunch the Philo Edu app.

If you run into any issues, please submit a support request letting us know where you're stuck at.


Have more questions? Submit a request