Computer Browser

• Chrome says, "Something Broke!"
• Firefox says, "Something Broke!"
• How to enable cookies
• Extensions, add-ons, and Philo Edu
• Live programs are missing play buttons.
• The guide data is inaccurate.

Mobile

• How to stop text alerts
• The iOS app is not working.
• The Android app is not working.
• Playback keeps failing.
• HBO and Cinemax channels are missing from the Android app.

Roku

• How to reactivate a Roku
• I'm receiving a non-certified channel warning.
• Philo Edu is not working on Roku
• Philo Edu on Roku is missing all live channels.
• How to fix HDCP errors

Video Playback

• The video won't play.
• My recording won't load.
• My recording isn't playing properly.
• The sound and video are out of sync.
• The video is frozen.
• The video is choppy or isn’t showing up.

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Errors

• Error launching Philo
• How to fix Error 6
• How to fix Error 26
• HBO Max says it has reached the maximum number of simultaneous video streams.